Terms & Conditions

1. Accessing Our Site

1.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

1.2 From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

1.3 You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

2. Acceptable Use

2.1 You may use our site only for lawful purposes. You may not use our site:

    (a) In any way that breaches any applicable local, national or international law or regulation;

    (b) In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;

    (c) To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

    (d) To knowingly transmit any data, send or upload any material that contains viruses,

Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

2.2 You agree not to access without authority, interfere with, damage or disrupt:

    (a) any part of our site;

    (b) any equipment or network on which our site is stored;

    (c) any software used in the provision of our site; or

    (d) any equipment or network or software owned or used by any third party.

2.3 You indemnify us for any breach of condition 2.1 or condition 2.2.

2.4 We reserve the right to deny access to our site to any person who fails to comply with the requirements of this condition 2.3 and to remove any material contributed by that person.

2.5 All products sold from www.doulton.com are for personal use only and not for reselling.

3. Intellectual Property Rights

3.1 We are the owner and/or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

3.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

3.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

3.4 Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

3.5 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

3.6 Any and all trademarks, logos and service marks (together the Trademarks) displayed on our site are our Trademarks or the Trademarks of our affiliated companies or of our licensors. Nothing contained on our site should be construed as granting any licence or right to use any Trademark.

3.7 If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4. Content Standards

4.1 These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it. You must comply with these standards when submitting any contributions.

4.2 Contributions must:

    (a) be accurate (where they state facts);

    (b) be genuinely held (where they state opinions); and

    (c) comply with applicable law in the UK and in any country from which they are posted.

4.3 Contributions must not:

Contain any material which is defamatory of any person.

    (a) Contain any material which is obscene, offensive, hateful or inflammatory.

    (b) Promote sexually explicit material.

    (c) Promote violence.

    (d) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

    (e) Infringe any copyright, database right or trade mark of any other person.

    (f) Be likely to deceive any person.

    (g) Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

    (h) Promote any illegal activity.

    (i) Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

    (j) Be likely to harass, upset, embarrass, alarm or annoy any other person.

    (k) Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

    (l) Give the impression that they emanate from us, if this is not the case.

    (m) Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

 

5. Reliance On Information Posted

5.1 Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

 

6. Our Site Changes Regularly

6.1 We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

 

7. Our Liability

7.1 The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

7.2 All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

7.3 Any liability for any direct, special, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

    (a) Loss of income or revenue;

    (b) loss of business;

    (c) loss of profits or contracts;

    (d) loss of anticipated savings;

    (e) loss of data;

    (f) loss of goodwill;

    (g) wasted management or office time; and

    (h) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

7.4 Nothing in condition 7.1 affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

7.5 The business does not hold any liability for the damage incurred to products which are forwarded to an address which is different to the original delivery address.

8. Privacy

8.1 We process information about you in accordance with our privacy policy, which can be viewed on our site by accessing the following link [https://doulton.com/privacy-cookie-policy]. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

9. Transactions Concluded through our site

9.1 Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.

10. Uploaded Material to our Site

10.1 Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

10.2 We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

10.3 We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the con- tent standards set out in these terms and conditions.

11. Viruses, Hacking and other Offences

11.1 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of service attack or a distributed denial-of service attack.

11.2 By breaching condition 11.1, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

11.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

11.4 We will determine, in our discretion, whether there has been a breach of these Terms through your use of our site.  When a breach of these Terms has occurred, we may take such action as we deem appropriate. 

12. Linking to Our Site

12.1 You may not create any link to our site without our prior written consent.

13. Links from Our Site

13.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. Jurisdiction and Applicable Law

14.1 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right  to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country.

14.2 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

15. Variations

15.1 We may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our site.

16. Concerns

16.1 If you have any concerns about material which appears on our site, please contact us at filtersales@doulton.com.